Gail Mortenson recently filed a petition with the FCC asking that Internet Service Providers be required to forward email from a closed account to a new one. Mortenson claims she lost potential customers because they could not reach her.

Public Knowledge, a public interest group, has been examining the case closely. WebProNews spoke with Art Brodsky, Communications Director of Public Knowledge, about the situation. Find out what he has to say including what advice he has for consumers as reported by Abby Prince, right here on WebProNews.