Because people have grown accustomed to the open experience they have with many aspects of their lives, it is only natural that they want an open government experience as well. Public Policy and Negotiation Consultant David Eaves believes this tendency is part of Government 2.0. He says it is an effort to try to make governments better with new technologies.

The challenge is that citizens live in a digital world, while most governments operate in an analog world. As Eaves explains to WebProNews, citizens want their experience with governments to be as easy as their experience is with sites such as Google and Amazon.

Eaves helps public servants and politicians embrace new digital advances in order to better connect with citizens. He also helps citizens understand and use their governments in interesting ways.

“Governments are the heart of how we organize ourselves as societies and communities, and so getting them right… feels like one of the most important projects we can invest in.”